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Privacy Policy

Privacy policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and customers.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and customers; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our services, we will ask you to consent to our use of cookies when you first visit our website.

1.4 Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. You can access the privacy controls when registering.

1.5 In this policy, "we", "us" and "our" refer to Citography.net and its employees. For more information about us, see Section 13.

2. Credit

2.1 This document was created using a template from SEQ Legal (https://seqlegal.com).

You must retain the above credit. Use of this document without the credit is an infringement of copyright. However, you can purchase from us an equivalent document that does not include the credit.

3. How we use your personal data

3.1 In this Section 3 we have set out:

(a) the general categories of personal data that we may process;

(b) [in the case of personal data that we did not obtain directly from you, the source and specific categories of that data];

(c) the purposes for which we may process personal data; and

(d) the legal bases of the processing.

3.2 We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

3.3 We may process your account data ("account data"). The account data may include your name, email address, phone number, shipping address, purchased items from our website, credit card or paypal information, items in your cart, time of purchase and purchase frequency. The source of the account data is you and your registration on our website. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business or the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.4 We may process your information included in your personal profile on our website ("profile data"). The profile data include your name, email address, phone number, shipping address, purchased items from our website, credit card or paypal information, items in your cart, time of purchase and purchase frequency. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and the performance of a contract between you and us and/or taking steps, at you request, to enter into such a contract.

3.5 We may process information that you post for publication on our website or through our services ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.6 We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.7 We may process information relating to our customer relationships, including customer contact information ("customer relationship data"). The customer relationship data may include your name, email address, phone number, shipping address, purchased items from our website, credit card or paypal information, items in your cart, time of purchase and purchase frequency, and information contained in communications between us and you. The source of the customer relationship data is you. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is our legitimate interests, namely the proper management of our customer relationships.

3.8 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website] ("transaction data"). The transaction data may include your contact details, your card details or paypal details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.

3.9 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.10 We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

3.11 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

3.12 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

3.13 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

3.14 Please do not supply any other person's personal data to us, unless we prompt you to do so.

4. Providing your personal data to others

4.1 We may disclose your personal data to our store management software provided by Shopify Inc.: 150 Elgin Street, Suite 800, Ottawa, ON, K2P 1L4. The personal data may include your contact details, your card details or paypal details and the transaction details. The data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business. You can find information about the webshop providers' privacy policies and practices at: https://www.shopify.com/legal/privacy
Shopify is acting in accordance to the General Data Protection Rules for which we have entered into a Data Processing Addendum with them. You can access this addendum here: https://www.shopify.com/legal/dpa

4.2 We may disclose your name, address and purchase items to our suppliers or subcontractors insofar as reasonably necessary for producing, creating or delivering your products to you, for which you entered in a contract with us.

4.3 Financial transactions relating to our website and services are handled by our payment services providers, Stripe Inc. (185 Berry Street, Suite 550, San Francisco, CA 94107) and PayPal (2211 North First Street, San Jose, CA 95131). We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices for Stripe at: https://stripe.com/us/privacy and for Paypal at: https://www.paypal.com/ca/webapps/mpp/ua/privacy-full

4.4 We may disclose your notification data to our newsletter management software provided by Mailchimp Inc., an entity of Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. The notification data may include your name, email address, time of signup, and IP-address. The data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. You can find information about the newsletter providers' privacy policies and practices at: https://mailchimp.com/legal/privacy/

4.5 We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party's use of your personal data.

4.6 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

5. International transfers of your personal data

5.1 In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

5.2 Shopify Inc. works with merchants and users around the world, including in the EEA. If you are located in the EEA, your personal information is processed by Shopify’s Irish affiliate, Shopify International Ltd. As part of Shopify's service, they may transfer your personal information to other regions, including to Canada and the United States. In order to ensure that your information is protected when transferred out of the EEA, Shopify relies on the EU-U.S. Privacy Shield, as well as inter-company agreements between our various affiliates that may process your information on behalf of Shopify International Ltd.. For more information please visit: https://www.shopify.com/legal/privacy

5.4 Our financial transaction providers Stripe Inc. and Paypal Inc. are situated in the United States of America.

Stripe Inc. has subscribed to the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (collectively, “Privacy Shield”). Stripe adheres to the Privacy Shield Principles including the Supplemental Principles, (collectively, the “Privacy Shield Principles”) for Personal Data received from entities in the European Economic Area (the “EEA”) and Switzerland. This Stripe Privacy Shield Policy (“Privacy Shield Policy”) and the Stripe Privacy Policy (“Privacy Policy”) describe the privacy practices that we implement for Personal Data received from the EEA or Switzerland in reliance on the Privacy Shield. This Privacy Shield Policy (https://stripe.com/privacy-shield-policy) uses terms which are defined in the Privacy Policy (https://stripe.com/us/privacy).

Paypal Inc. is committed to adequately protecting your information regardless of where the data resides and to providing appropriate protection for your information where such data is transferred outside of the EEA. PayPal will not sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent, and will only disclose this information in the limited circumstances and for the purposes described in this Privacy Policy: https://www.paypal.com/ee/webapps/mpp/ua/privacy-full. This includes transfers of data to non-EEA member states.

5.5 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

6. Retaining and deleting personal data

6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 We will retain your personal data as follows:

(a) Notification Data will be retained as long as the registration is not annulled or changed in a way that requires deleting the data. You can delete your account in the account settings, unsubscribe from the newsletter via a link on the bottom of each newsletter, or contact us via Email (info@citography.net) to request a removal of your account and its data.

(b) Correspondence Data will be retained as long as the conversation is not clearly finished and the issue, for which the conversation was initiated is not resolved entirely.

(c) Enquiry Data will be retained as long as the enquiry is active.

(d) Transaction Data, which is connected to a purchase will be stored in accordance to Tax Regulations for 6 years and data including name, address, purchased products and purchasing data will be stored 10 years, until product liability requirements are expired. All other transaction data will be deleted as soon they are not needed anymore for reaching the purpose of their collection.

(e) Profile and Account Data will be retained as long as the account / profile registration is not annulled or changed in a way that requires deleting the data. You can delete your account in the account settings or contact us via Email (info@citography.net) to request a removal of your account and its data.

6.4 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:

(a) the period of retention of your personal data will be determined based on reaching the purpose for which they were provided by you.

6.5 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

7. Amendments

7.1 We may update this policy from time to time by publishing a new version on our website.

7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

7.3 We will notify you of significant changes to this policy by email.

8. Your rights

8.1 In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

8.2 Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(c) the right to erasure;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

8.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by visiting https://citography.net/account when logged into our website.

8.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

8.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed]. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

8.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

8.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

8.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

8.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

8.10 To the extent that the legal basis for our processing of your personal data is:

(a) consent; or

(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

8.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

8.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

8.13 You may exercise any of your rights in relation to your personal data by written notice to us at info@citography.net in addition to the other methods specified in this Section 8.

9. About cookies

9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

9.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

10. Cookies that we use

10.1 We use cookies for the following purposes:

(a) authentication - we use cookies to identify you when you visit our website and as you navigate our website.

(b) status - we use cookies to help us to determine if you are logged into our website.

(c) personalisation - we use cookies to store information about your preferences and to personalise the website for you.

(d) security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.

(e) advertising - we use cookies to help us to display advertisements that will be relevant to you.

(f) analysis - we use cookies to help us to analyse the use and performance of our website and services and

(g) cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.

11. Cookies used by our service providers

11.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

11.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics with anonymized IP (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Shield participant.

You have the option of opt-ing out of the use of Google Analytics cookies via the following link: http://tools.google.com/dlpage/gaoptout?hl=de

11.3 We use Google Adwords Conversion Tracking to optimize our website experience. It gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website and about the conversion regarding certain keywords. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

11.4 We use Reddit Conversion Tracking to optimize our website experience. It gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website and about the conversion regarding certain keywords. Reddit's privacy policy is available at: https://www.reddit.com/help/privacypolicy/.

12. Managing cookies

12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/kb/PH21411 (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

12.2 Blocking all cookies will have a negative impact upon the usability of many websites.

12.3 If you block cookies, you will not be able to use all the features on our website.

13. Social Media Plugins

13.1 We use Social Media Plugins from Facebook Inc., Inc., 1 Hacker Way, 94025 Menlo Park, California ("Facebook"), which may include the Like or Share Button. If you are accessing a web page within our website that includes such a button, a direct connection to a Facebook server is established. The button is directly loaded from a Facebook server, therefore Facebook receives the information that you have accessed one of our web pages, even if you do not have a Facebook account or if you are currently not logged in to your Facebook account. This data, including your IP address, is directly transmitted from your browser to a Facebook server in the US and saved there. If you are logged in to your Facebook account, then Facebook can link your visit on our web page to your Facebook account. More information on the process and what Facebook will use this data for (marketing for example) you can find in Facebook's privacy policy, which you can find here: https://www.facebook.com/about/privacy/
You can disable the Facebook Remarketing Functionality here: https://www.facebook.com/settings/?tab=ads#_=_ You have to be logged in to disable it.

13.2 We use Social Media Plugins from Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA („Instagram“) which are appearing in the form of an Instagram Logo. If you are accessing a web page within our website that includes such a button, a direct connection to an Instagram server is established. The button is directly loaded from an Instagram server, therefore Instagram receives the information that you have accessed one of our web pages, even if you do not have an Instagram account or if you are currently not logged in to your Instagram account. This data, including your IP address, is directly transmitted from your browser to an Instagram server in the US and saved there. If you are logged in to your Instagram account, then Instagram can link your visit on our web page to your Instagram account. More information on the process and what Instagram will use this data for (marketing for example) you can find in Instagram's privacy policy, which you can find here: https://help.instagram.com/155833707900388

13.3 We use Social Media Plugins from der Pinterest, Inc., 808 Brannan St, San Francisco, CA 94103, USA ("Pinterest") which may include 'Pin-It' Button. If you are accessing a web page within our website that includes such a button, a direct connection to a Pinterest server is established. The button is directly loaded from a Pinterest server, therefore Pinterest receives the information that you have accessed one of our web pages, even if you do not have a Pinterest account or if you are currently not logged in to your Pinterest account. This data, including your IP address, is directly transmitted from your browser to a Pinterest server in the US and saved there. If you are logged in to your Pinterest account, then Pinterest can link your visit on our web page to your Pinterest account. More information on the process and what Pinterest will use this data for (marketing for example) you can find in Pinterest's privacy policy, which you can find here: http://pinterest.com/about/privacy/

14. Our details

14.1 This website is owned and operated by Maximilian Langer, Einzelunternehmen.

14.2 Our principal place of business is at Dachsteinstraße 13, 83373 Taching am See, Germany

14.3 You can contact us:

(a) by email, using info@citography.net

(b) https://www.citography.net/pages/kontakt

15. Data protection officer

15.1 Our data protection officer's contact details are:

Maximilian Langer, Dachsteinstraße 13, 83373 Taching am See, Germany

E-Mail: info@citography.net