Free shipping worldwide on any order above 25€!

Help

FAQ

Product

In which sizes can I order posters?

- Currently we have a selection of 4 sizes available, which you can see below. If you need a poster in a different size just shoot us an email.
These are our standard sizes:

  • DIN A4 (21x29,7cm / 8.3x11.7inch)
  • 30x40cm (11.7x15.7inch)
  • 50x70cm (19.7x27.8inch)
  • 100x70cm (27.8x39.4inch)

Can I get a map poster from my favorite location?

- Yes, we can create a map poster from any place you like. This can be a small town, large city, a country or an island. No matter how large or small, we have created a map from a little village with 19 citizens before. With a custom map you can customize the GPS coordinates to one of an address of your choice or put a personal message on the poster. Because custom designed work is time and labor intensive we unfortunately cannot offer this service for free. Therefore we charge a custom fee of 20-25€ per location ontop of the respective poster price (depending on the size of the poster). Just contact us by mail for more

 

Are there any other products besides posters?

- For now we are focussing on posters, but we are already thinking of other offerings.

 

Ordering

Can I change/cancel my order or change my shipping address?

- Right after you sent your order it is in the system and the production process is started automatically. That is why unfortunately we cannot change it for you. Every ordered product is individually made for you.

Should your product be damaged or of sub-standard quality, please get in contact with us and we will solve the issue together.

  

Do I get an invoice?

-Of course, you will receive a digital invoice via email after payment.

 

How can I pay?

- We are offering payment via credit card, bank transfer, GooglePay, ApplePay, Sofortüberweisung (Instant Bank Transfer) and PayPal. This is a comfortable and secure way of paying online. You can connect it to your regular banking account. You can find more information here.

Should you have no access to any of these payment methods, get in contact with us and we can probably figure something out.

 

Delivery

How long does it take until I receive my poster?

- Usually the production of your poster takes 2-3 business days. In addition transport depends on where the shipping address is located. In most cases it takes between 3-6 business days. Should you wait significantly longer than this, please contact us and we will try to figure out what went wrong and help you out. 


Where do you ship to?

- We are shipping worldwide free of charge on orders above 25€. If you are below that there are 5-8€ shipping costs. 

(for some sale items free shipping might be restricted, if your country is not on the list drop us a mail and we try to ship to you too)